S1: How do systems, processes and practices keep people safe and safeguarded from abuse?

Characteristics of services we would rate as inadequate in this area

Safety systems, processes and standard operating procedures are not fit for purpose.

There is wilful or routine disregard of standard operating or safety procedures.

There is insufficient attention to safeguarding children and adults. Staff do not recognise or respond appropriately to abuse or discriminatory practice.

Care premises, equipment and facilities are unsafe.