Safe care and treatment: inadequate

Page last updated: 12 May 2022
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S3. Do staff have all the information they need to deliver safe care and treatment to people?

Characteristics of services we would rate as inadequate in this area

The information needed to plan and deliver effective care, treatment and support is not available at the right time. Information about people's care and treatment is not appropriately shared between staff or with carers and partner agencies.

People have to repeat information or answer the same questions again and be re-triaged.