You are here

Person-centred care: inadequate

  • Organisations we regulate

R1. How do people receive personalised care that is responsive to their needs?

Characteristics of services we would rate as inadequate in this area

Services are planned and delivered without consideration of people's needs and preferences.

Some people are unable to use the service because it does not meet their needs.

exclamation mark icon

Does not apply to
NHS 111 services

The facilities and premises do not meet people's needs or are inappropriate.

Last updated:
13 October 2017