How to pay your fees

Page last updated: 13 May 2022
Organisations we regulate

You can pay your fee either by:

  • direct debit, in 10 monthly instalments, or
  • in one payment, within 30 days of the invoice date.

Your invoice gives full details about how to pay.

Where we send invoices

Our partners, NHS Shared Business Services (NHS SBS) send out invoices and collect fee payments for us.

They send your invoice to the invoice address you gave us. This is not automatically updated if your registered address changes, so check if your invoice address needs to match your registered address.

To change your invoice address, contact NHS SBS, quoting your customer number (eg T70-A-000000000).

When we send invoices

We issue invoices once a month, on or around the 15th of each month.

Your invoice date will be:

  • If you are a new provider: the month your provider registration first takes effect, or as soon as possible afterwards
  • If you are an existing provider: the month of the anniversary of your last annual fee invoice.

Paying by direct debit

This is one of the most secure ways to pay and is protected by the Direct Debit Guarantee.

Payments will be collected by equal instalments over a maximum of 10 months. The payments will be taken on the 5th of each month.

If you have not paid by direct debit before, NHS SBS will send you an invitation letter a month before your invoice is sent to you. This gives full details of how to set up direct debit payments.

You will get an invoice at least five working days before your first payment date. This will show your total fee for the next year and the amounts and dates of your 10 payments.

Once you set up a direct debit to pay your fees, the instruction will remain in place. Your next annual invoice will automatically be paid by direct debit.

Changing your direct debit

Find out how to cancel your direct debit instruction or what happens if you change your bank account at the NHS SBS website

Find out more

Fees documents

Fees scheme 2019/20

Fees scheme 2019/20 (updated March 2020): Guidance for providers

The 2019/20 fees scheme and guidance remain valid until further notice

See also

Regulations for providers and managers: Fees

Consultation on fees for 2019/20

Contact NHS SBS

Contact us

Contact our National Customer Service Centre if you have questions about fees.