Guidance updated April 2026
We have updated this guidance to include a new link to CCTV guidance.
This box only lists significant updates, for example where we are updating the factual content of our guidance. We do not include minor changes, such as editorial corrections.
CCTV can enhance safety and security, but you must use it appropriately and ensure it meets data security requirements.
We will consider data protection and CCTV in a dental practice when we review the well-led key question. This relates to Regulation 17: Good governance.
Types of recording
Overt recording
Overt recording uses cameras that are clearly visible to those being recorded.
Public areas that could be under surveillance include the waiting room, reception area or car park. Cameras must not record personal areas, such as toilets or changing rooms.
The dental treatment room is a private area. Do not use equipment to record private conversations there.
It must be clear to patients when they enter a public area under surveillance that recording is taking place. Signage must:
- be clear and prominent
- explain the purpose of recording
- include the name and contact details of those operating the surveillance scheme.
Covert recording
Covert recording happens without the recorded person’s knowledge. Dental practices would not normally undertake this.
Data protection
If practices are using CCTV equipment, it is essential they have governance arrangements in place that satisfy the Data Protection Act 2018.
Practices should follow good practice described in the Information Commissioner’s Office (ICO) guidance.