Key question: well-led?
The practice had introduced free Continuing Professional Development (CPD) events, particularly in periodontal care, which local dentists were invited to attend. Attendees had rated the events highly and were invited to suggest subjects for future.
The practice organised a variety of educational opportunities for its own staff and those from local practices. These had a strong emphasis on sharing clinical expertise and knowledge, best practice and peer review to improve outcomes for patients.
This is notable practice because of the practice's leadership and commitment to improve care through staff education, not only for its own staff but across the local area.
Key line of enquiry (KLOE)
W3: How is quality assurance used to encourage continuous improvement?
See all the key lines of enquiry in our handbook for dental providers.