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Dental example: Making it easier to access care
Key question: responsive?
If children needed an emergency appointment, they were always seen the same day regardless of whether they were registered as a patient of the practice.
This is notable practice as it demonstrates a commitment to identifying and responding to the needs of individual patients.
Key line of enquiry (KLOE)
R3: Can people access care and treatment in a timely way?
See all the key lines of enquiry in our handbook for dental providers.
- Last updated:
- 30 November 2017