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By well-led, we mean that the leadership, management and governance of the organisation assures the delivery of high-quality and person-centred care, supports learning and innovation, and promotes an open and fair culture.
Characteristics of services we would rate as inadequate in this area
There are widespread and significant shortfalls in the way the service is led. Normally some regulations are not met.
The delivery of high-quality care is not assured by the leadership, governance or culture in place.
- Last updated:
- 04 October 2017