Assessing needs and delivering evidence-based treatment: inadequate

E1. Are people's needs and choices assessed and care, treatment and support delivered in line with current legislation, standards and evidence-based guidance to achieve effective outcomes?

Characteristics of services we would rate as inadequate in this area

Care and support does not reflect current evidence-based guidance, standards and practice. The use of technology has a negative impact on people using the service.

Care and support is based on ill-informed, uninformed or discriminatory decisions rather than full assessments of people's needs.