We work with several national charities to gather feedback from people who contact them about their experiences of care.
This information is valuable to us as it helps us to make decisions about when, where and what to inspect.
We call these 'Tell us about your care' partnerships. We work with the following charities in this way.
Carers UK is an independent charity set up to help people who look after an older, disabled or seriously ill family member or friend.
Disability Rights UK
Disability Rights UK is run by and for people with lived experience of disability or health conditions, and works to create a society where everyone can participate equally.
Mind offer advice and support to anyone experiencing a mental health problem and campaign to improve services, raise awareness and promote understanding.
The Patients Association campaigns for improvements to health and social care services across the UK and gives help and support to patients receiving health care.
The Relatives & Residents Association
The Relatives & Residents Association supports older people in residential care as well as their family and friends.