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Consultation on changes for flexible regulation

  • Public

We’re making changes so that we can regulate in a more flexible and responsive way. Tell us what you think.

Following on from the consultation on our new strategy and ambitions launched earlier in January, we’re proposing some specific changes that will enable us to deal with ongoing challenges from the pandemic and move us towards our ambition to be a more dynamic, proportionate and flexible regulator.

Our inspection reports and ratings give a view of quality that’s vital for the public, service providers and stakeholders. In this consultation we are proposing some changes to allow us to assess and rate services more flexibly, so we can update our ratings more often in a more responsive and proportionate way. The changes will make ratings easier to understand for everyone.

In the consultation document, we also set out how we’ll engage with all our stakeholders in the future when we make changes to the way we regulate.

Thank you for taking the time to tell us what you think about our proposals. It’s important to get your feedback and thoughts so we can be sure our plans work for everyone.

Please respond by 5.00pm on Tuesday 23 March 2021.

The quickest and easiest way to respond is through our online form.

If you can’t use the online form, you can respond by email to:

Or you can post your response free of charge to:

Regulatory Changes Consultation 
Care Quality Commission 

Please contact us if you would like a summary of the consultation document in another language or format.

Last updated:
26 January 2021