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Dental service

CQC prevents Brent private practice from operating

The Care Quality Commission has move to prevent a private Brent practice from providing medical services with immediate effect.

The Monteiro Clinic North was not rated after this most recent inspection in July 2019 - but in a previous inspection in April 2019 it was rated Inadequate overall.

Following the latest inspection, CQC imposed an urgent condition on the provider. This condition prevented the provider from operating medical services with immediate effect.

The Monteiro Clinic North is rated Inadequate by CQC

The Monteiro Clinic North, in the London borough of Brent, has been rated Inadequate overall by the Care Quality Commission.

The clinic was rated Inadequate for being safe, effective and well-led. It was rated Requires Improvement for being caring and responsive, following an inspection in April 2019.

After the inspection CQC immediately acted to prevent the practice nurses from operating - until they were appropriately trained to carry out the roles they were employed to perform.

Dagenham GP Practice rated Inadequate by CQC

Halbutt Street Medical Practice in Dagenham, has been rated Inadequate overall by the Care Quality Commission and has been placed into special measures.

The practice, in the London borough of Barking and Dagenham, was rated Inadequate for being safe and well-led, it was rated Requires Improvement for being effective, caring and responsive.

Inspectors found that the practice was not consistently following its own policies and procedures. The practice did not have clear systems to manage risk so that safety incidents were less likely to happen.

Your inspection report: primary care dental services

After each inspection we publish an inspection report on our website. The report presents a summary of our findings, judgements and any enforcement activity that we may have taken.

The report focuses on what our findings mean for the public. It gives details about our judgements on whether services are providing people with care that is safe, effective, caring, responsive and well-led, based on whether regulations are being met. If we find examples of notable practice during inspection, we describe them in the report to enable other providers to learn and improve.

Site visits: primary care dental services

Site visits give us an opportunity to talk to people using your services, your staff and other professionals, to find out about their experiences.

They allow us to review how you deliver care and to see how people’s needs are identified and managed, both within and between services.

For announced inspections, the lead inspector will contact you in advance to make any necessary logistical arrangements and to ensure that you are prepared for the visit. An inspection of a dental practice usually lasts for one day.

What we will inspect: primary care dental services

By primary care dental services we mean: dental services that are predominantly provided by dentists on the 'high street'.

Within this definition we include providers of domiciliary dental care services and any out-of-hours emergency dental services. There are also community dental services that provide dental treatment for adults and children who cannot be treated in an ordinary general dental practice, as well as specialist dental services provided in a hospital setting. We inspect these services under our approach to inspecting hospitals.

When we will inspect primary care dental services

We will carry out comprehensive inspections of 10% of all practice locations.

We select practice locations for inspection on both a random basis and on the basis of risk.

All primary care dental providers registered with CQC must meet regulations, including the fundamental standards of care. We use indicators to help select practices that may be at greater risk of not meeting the legal requirements. These include:

How we manage our relationship with primary care dental services

Ongoing contact with CQC

One of your local CQC inspectors or inspection managers will be designated as your relationship holder.

They should be your first point of contact with CQC. You can contact your relationship holder if you have any queries about your registration or if you need to tell us about any significant changes to your services (for example, if your practice begins formally collaborating with others).

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