You are here
Our strategy for 2016 to 2021
Our 2016 to 2021 strategy sets out an ambitious vision: a more targeted, responsive and collaborative approach to regulation so more people get high-quality care.
Shaping the future:
CQC's strategy for 2016 to 2021

Get a quick overview and read about our priorities in detail.
Sector by sector: what this means for services we regulate

Our plans for hospitals, primary medical services and adult social care.
Our priorities
Over the next five years we will focus on four priorities.

1. Encourage improvement, innovation and sustainability in care
We will work with others to support improvement, adapt our approach as new care models develop, and publish new ratings of NHS trusts' and foundation trusts' use of resources.

2. Deliver an intelligence-driven approach to regulation
We will use information from the public and providers more effectively to target resources where the risk to the quality of care is greatest and to check where quality is improving, and introduce a more proportionate approach to registration.

3. Promote a single shared view of quality
We will work with others to agree a consistent approach to defining and measuring quality, collecting information from providers, and delivering a single vision of high-quality care.

4. Improve our efficiency and effectiveness
We will work more efficiently, achieving savings each year, and improving how we work with the public and providers.
How we'll know when we've succeeded
We'll know whether we've achieved this when:
- People trust and use our expert, independent judgements about the quality of care.
- People have confidence that we will identify good and poor care and that we will take action where necessary so their rights are protected.
- Organisations that deliver care improve quality as a result of our regulation.
- Organisations are encouraged to use resources as efficiently as possible to deliver high-quality care.
- Last updated:
- 29 May 2017