Improving how we work

We're making improvements to the way we work, particularly following reviews by Dr Penny Dash and Professor Sir Mike Richards. Here we share news and updates about this work, as well as opportunities to get involved.

Latest news

How we are working to rebuild good regulation

A summary of what we are currently working on so we can return to delivering good regulation.

8 July 2025

Read about how we are rebuilding good regulation

Better registration process for new homecare applications

We are making changes to improve the registration process for homecare providers.

8 July 2025

Read about our changes to the registration process

An update on actions we're taking to improve

How we are working to address issues with our assessment processes and the technology we use.

20 May 2025

Read an update on actions we're taking to improve

Help shape the CQC Way

Our work to reset and refocus on our purpose, values and way of working is continuing. Find out how you can get involved.

10 March 2025

Find out about the CQC Way

Taking action to progress stuck assessments

This update gives the current position on inspection report publishing, which in some cases has been delayed by technical issues.

18 February 2025

Read the update on inspection reports

Older updates

Care Provider Alliance's review of the single assessment framework and our response (11 February 2025)
Work with us to improve how we work (22 January 2025)
Second phase terms of reference published (21 January 2025)
Independent review of our technology (17 December 2024)
Taking urgent action to increase the number of our assessments (27 November 2024)
Our priorities for improvement (13 November 2024)
Inspection report publishing (13 November 2024)
Working with you (13 November 2024)
Our plan for improving how we work (13 November 2024)