Improving how we work

We're making improvements to the way we work, particularly following reviews by Dr Penny Dash and Professor Sir Mike Richards. Here we share news and updates about this work, as well as opportunities to get involved.

Older updates

• How we are working to rebuild good regulation (8 July 2025)
• Better registration process for new homecare applications (8 July 2025)
• An update on actions we're taking to improve (20 May 2025)
• Help shape the CQC Way (10 March 2025)
• Taking action to progress stuck assessments (18 February 2025)
• Care Provider Alliance's review of the single assessment framework and our response (11 February 2025)
• Work with us to improve how we work (22 January 2025)
• Second phase terms of reference published (21 January 2025)