• Doctor
  • GP practice

Sherwood House Medical Practice

Overall: Good read more about inspection ratings

9 Sandon Road, Edgbaston, Birmingham, West Midlands, B17 8DP (0121) 420 0100

Provided and run by:
Sherwood House Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Sherwood House Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Sherwood House Medical Practice, you can give feedback on this service.

9 August 2019

During an annual regulatory review

We reviewed the information available to us about Sherwood House Medical Practice on 9 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

6 June 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Sherwood House Medical Practice on 22 September 2015. The overall rating for the practice was good but rated as requires improvement for services being well-led.

The full comprehensive report on the September 2015 inspection can be found by selecting the ‘all reports’ link for Sherwood House Medical Practice on our website at www.cqc.org.uk.

On 6 June 2017 we carried out a desk-based focus review to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 22 September 2015. This report covers our findings in relation to those requirements.

Our key findings were as follows:

  • Staff responsibilities and details of line management were clear. Arrangements and responsibilities for identifying, recording and managing risks within the service were clearly described.

  • Policies were kept up-to-date and shared with staff.

  • There were systems for monitoring staff appraisal and training requirements.

  • There were systems to ensure the effective running of the service, including management of incidents and significant events, infection control requirements and arrangements, records of staff immunisations, and arrangements for monitoring and carrying out staff training and appraisals.

  • There were sufficient arrangements to manage risks relating to the premises including electrical installation checks, the control of substances hazardous to health, cleaning of curtains and carpets, fire safety, and Legionella.

  • The practice had sufficient systems for managing emergency equipment and emergency medicines.

The practice is now rated as good for services being well-led.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

22 September 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Sherwood House Medical Practice on 22 September 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • The practice was clinically well led but management arrangements were not sufficiently robust to manage risks to those who used the service. Information was not always well documented to support the management of the practice. For example in relation to the premises and staffing.
  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Systems were in place to review incidents that had occurred but the reporting of incidents did not always clear as to what learning had taken place.
  • Data showed patient outcomes were above average for the locality. There were robust systems for reviewing patient care and GPs supported each other with this.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.

  • Patients said they found it difficult making routine appointments but could usually get an urgent appointment on the day they were requested.
  • The practice had a number of policies and procedures to govern activity, but it was not always clear whether they were up to date.
  • The practice proactively sought feedback from staff and patients, which it acted on.

The areas where the provider must make improvements are:

  • Ensure risks relating to the premises and patient safety are identified and appropriately managed including, electrical installation checks, control of substances hazardous to health, fire safety, legionella, cleaning of carpets and privacy curtains, recruitment checks, emergency equipment and arrangements for business continuity. Improve record keeping to support the monitoring of systems implemented.

In addition the provider should:

  • Review systems for the recording of incidents so that any learning can be clearly identified for future reference and to identify any trends from the analysis of reported incidents which might require further action.

  • Maintain robust records for recording staff training, appraisals, staff immunisations and fire drills so that the practice can be assured that all staff are up to date.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice