Sherwood House Medical Practice

Background to this inspection

Updated 1 August 2017

Sherwood House Medical Practice is located in a purpose-built health centre situated in the Edgbaston area of Birmingham, and is part of the NHS Birmingham Cross City Clinical Commissioning Group (CCG). The practice has a list size of approximately 12,500 patients, and the practice catchment area is ethnically diverse.

The practice has five GP partners (three male and two female) and two salaried GPs, two practice nurses, a healthcare assistant, and a phlebotomist (a healthcare professional trained to take blood from patients). The clinical staff are supported by a practice co-ordinator, a senior administrator, and a team of administrative and reception staff.

The practice is open 8am to 6.30pm on Monday to Friday, with extended opening hours on Monday and Tuesday from 6.30pm to 8pm.

The practice does not provide out of hours services. Information for out of hours GP services (which are provided by Primecare) is provided for patients at the practice premises and on the practice website. Patients can access out of hours services by telephoning the practice number, whereby they are given further information and the telephone number for out of hours services.

The practice has a patient participation group (PPG), a group of patients registered with a practice who work with the practice team to improve services and the quality of care.

Overall inspection

Good

Updated 1 August 2017

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Sherwood House Medical Practice on 22 September 2015. The overall rating for the practice was good but rated as requires improvement for services being well-led.

The full comprehensive report on the September 2015 inspection can be found by selecting the ‘all reports’ link for Sherwood House Medical Practice on our website at www.cqc.org.uk.

On 6 June 2017 we carried out a desk-based focus review to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 22 September 2015. This report covers our findings in relation to those requirements.

Our key findings were as follows:

Staff responsibilities and details of line management were clear. Arrangements and responsibilities for identifying, recording and managing risks within the service were clearly described.
Policies were kept up-to-date and shared with staff.
There were systems for monitoring staff appraisal and training requirements.
There were systems to ensure the effective running of the service, including management of incidents and significant events, infection control requirements and arrangements, records of staff immunisations, and arrangements for monitoring and carrying out staff training and appraisals.
There were sufficient arrangements to manage risks relating to the premises including electrical installation checks, the control of substances hazardous to health, cleaning of curtains and carpets, fire safety, and Legionella.
The practice had sufficient systems for managing emergency equipment and emergency medicines.

The practice is now rated as good for services being well-led.

Professor Steve Field (CBE FRCP FFPH FRCGP)

Chief Inspector of General Practice