Updated 27 March 2019
Kingswood Surgery is located within the Swindon local authority and is one of 24 practices serving the NHS Swindon CCG area. It provides primary medical services to approximately 10,200 patients.
Information published by Public Health England rates the level of deprivation within the practice population group as third on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest.
The practice has a large proportion of patients registered of working age; 61.7% are aged 18-64 and is comparable to the CCG and national averages of 62.5% and 62% respectively. The practice has slightly less patients over 65 at 15.2% when compared to the national average of 17.3%. Of the patients registered with the practice, 87.2% are White British, 2.6% are from mixed race ethnic groups, 7.8% are Asian and 2% of Black African origin with the remaining 0.4% being of other races.
The practice has three male GP Partners and a female GP Partner who are contracted to provide Personal Medical Services (PMS) and who are registered with the CQC for the following regulated activities: treatment of disease, disorder or injury; maternity and midwifery services; family planning; surgical procedures, and diagnostic and screening procedures.
The practice provides a range of services including maternity care, childhood immunisations, chronic disease management and travel immunisations and a number of enhanced services (enhanced services require an enhanced level of service provision above what is normally required under the core GP contract) including childhood immunisation, minor surgery, coil fitting, learning disability health checks, extended opening hours, and rotavirus and shingles immunisations. Private travel vaccinations are offered in addition to those available free of charge on the NHS.
The remainder of the practice team at Kingswood Surgery is made up of one male salaried GP and two female salaried GPs, one nurse prescriber, three practice nurses, one health care assistant, a practice manager, assisted by an office manager, a senior patient co-ordinator, eight patient co-ordinators, five administrative assistants and a secretary.
The practice has been actively involved in providing health care services since the 1950s where it started in a small wooden building on the main residential estate. Services moved to the current location in the 1960s and have been subject to many changes including, most recently, an extension and refurbishment of the property. There is a large car park on site with two disabled bays in front of the entrance doors.
The practice has two waiting areas accessible from the main reception, where there is a lowered counter for patients with physical disabilities. All the GP and nurse consultation rooms are on the ground floor with wide corridors and doorways for disabled access. There are eight GP consultation rooms and four nurse treatment rooms. In addition, there are two patient toilets, both offering disabled access, call bells and baby change facilities.
The practice is a training practice for trainee GPs and also provides teaching to medical students. A training practice is where qualified doctors in training to become GPs are offered supervision and support during their final year of training. There are currently two trainees at the practice.
The practice is open from 8am to 6.30pm on Monday, Tuesday and Friday; from 8am to 7:30pm on Wednesday and from 7:45am to 6:30pm on Thursday. It is also open between 8am and 11:30am on alternate Saturdays.
Pre-bookable appointments were also available to all patients at additional locations within the area, as the practice was a member of a GP federation. These appointments are available between 8am and 8pm.
The practice has opted out of providing out-of-hours (OOH) services to their own patients and directs patients to the out-of-hours provider by providing access details on their answerphone, on the website and on the outer door.