• Doctor
  • GP practice

Dr G R Murray and Partners

Overall: Good read more about inspection ratings

Ulverston Community Health Centre, Stanley Street, Ulverston, Cumbria, LA12 7BT (01229) 484141

Provided and run by:
Dr G R Murray and Partners

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Background to this inspection

Updated 17 October 2018

Dr G R Murray and Partners is registered with the Care Quality Commission to provide primary care services. The practice provides services to around 10,800 patients from one location; Ulverston Community Health Centre, Stanley Street, Ulverston, Cumbria, LA12 7BT we visited this location as part of this inspection.

Ulverston Community Health Centre is located on the first floor in purpose built premises which is shared with another GP practice and secondary care services. There is a car park beside the practice, dedicated disabled parking bays, a lift and step-free access.

The practice has five GP partners and four salaried GPs (five female and four male), whole time equivalent (WTE) 6.9. There are four practice nurses, WTE 3.6, and four healthcare assistants WTE 2.2. There is a business manager and three other supervisors WTE 3. There are 22 staff, who undertake administration duties, WTE 16.6.

The practice is a training practice which has GP trainees allocated to the practice (trainees are fully qualified doctors allocated to the practice as part of a three-year postgraduate general practice vocational training programme). The practice teaches medical students (third and fifth year).

The practice opening times are 8:00 to 18:30 Tuesday to Friday and Monday 8:00 to 20:00. Appointments are available 8:40 – 11:40, 14:30 to 17:30 Tuesday to Friday and Monday 8:40 – 11:40, 14:30 to 19:20.

Cumbria Health on Call (CHOC) offer extended hours opening for patients Monday to Friday 18:30 to 22:00 and Saturday and Sundays 9:00 until 13:00 from hubs in Barrow in Furness and Kendal. When this service is not provided patients requiring urgent medical care can contact the out of hours provided by the NHS 111 service.

The practice is part of NHS Morecambe Bay clinical commissioning group (CCG). The practice provides services based on a General Medical Services (GMS) contract agreement for general practice.

Information from Public Health England placed the area in which the practice is located in the seventh most deprived decile.

Overall inspection

Good

Updated 17 October 2018

At our previous inspection in May 2018 we told the provider they should make improvements in several areas. We saw at this inspection that improvements had been made;

  • Staff who acted as chaperone had received a Disclosure and Barring check.
  • The learning needs of staff had been addressed and a log of training carried out was supplied.

There was one area where the provider still needed to make improvements. At our previous inspection in May 2018 we told the practice they should review their process for carrying out staff appraisals. At this desk top review we saw the provider had devised a plan for future staff appraisals which included the dates they were to be carried out. However, this was a plan for future appraisals which had not yet been implemented.

Therefore the provider should:

  • Continue to plan and carry out staff appraisals.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice