17 September 2015
During a routine inspection
This inspection took place on 17 September 2015 and was unannounced.
Chimneys Residential Home is registered to provide residential care and support for up to three people with a learning disability or may have a mental health diagnosis. At the time of our inspection there were three people using the service.
The accommodation is on one level, with two lounges, a kitchen, and a kitchen diner, four bedrooms and a rear garden. The service is situated on a main road in a residential area.
Chimneys Residential Home has a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager is also the registered provider (The legal entity that provides a regulated healthcare or adult social care service to members of the public. This could be an individual, a partnership, or an organisation). The registered manager lives on site with private/separate accommodation.
We saw that people using the service felt safe. The registered manager had a good awareness of abuse and had received appropriate training in order to provide care and support in a safe manner.
There were sufficient staff to meet the people’s individuals needs.
People who used the service were happy and well cared for. The service had an atmosphere that was warm, friendly, inclusive and supportive. We saw the registered manager was positively engaging with people. There were daily outings and activities for people who used the service.
We saw that medication was administered in a safe and timely manner by staff who were trained to administer medication.
We saw risk assessments were completed and people’s plans of care showed the measures to minimise risk and promote people’s safety.
Plans of care were individualised and included information about people’s life histories as well as their care and support needs, interests, and likes and dislikes. This provided staff with sufficient information to enable them to provide care effectively.
People took part in a wide range of activities which they were able to choose themselves, of which some were in the local community.
The registered manager referred people to relevant health professionals in a timely manner to meet their health needs.
The building was well maintained and checks of the building were up to date to ensure people’s safety.
There were effective systems in place for an unexpected emergency.
The registered manager encouraged an open, inclusive and empowering culture for the people who lived at the service.