Archived: Chimneys Residential Home

Updated 27 October 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 17 September 2015 and was unannounced.

The inspection was carried out by one inspector.

Prior to the inspection we contacted commissioners for social care, responsible for funding people that live at the service, and asked them for their views about the service.

Before the inspection we reviewed the notifications we had been sent. Notifications are changes, events or incidents that providers must tell us about.

Chimneys Residential Home had three people who use the service, they have been living there between 4 years and 18 years. The registered manager is also the registered provider of the service, the registered manager lives in the same location with their own private / separate accommodation. The registered manager is the main carer for the people who use the service and at the time of our inspection the three people who used the service were all independent with their personal care needs and were able to come and go from the location of the service as they pleased.

We spoke with the three people that used the service, the registered manager and the only other permanent member of staff, who provides domestic assistance. We also spoke with one relative.

We looked at the records of three people which included their plans of care, risk assessments and medical records. We also looked at medicine records and maintenance records and audits. We also received written feedback from one healthcare professional.

Updated 27 October 2015

This inspection took place on 17 September 2015 and was unannounced.

Chimneys Residential Home is registered to provide residential care and support for up to three people with a learning disability or may have a mental health diagnosis. At the time of our inspection there were three people using the service.

The accommodation is on one level, with two lounges, a kitchen, and a kitchen diner, four bedrooms and a rear garden. The service is situated on a main road in a residential area.

Chimneys Residential Home has a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager is also the registered provider (The legal entity that provides a regulated healthcare or adult social care service to members of the public. This could be an individual, a partnership, or an organisation). The registered manager lives on site with private/separate accommodation.

We saw that people using the service felt safe. The registered manager had a good awareness of abuse and had received appropriate training in order to provide care and support in a safe manner.

There were sufficient staff to meet the people’s individuals needs.

People who used the service were happy and well cared for. The service had an atmosphere that was warm, friendly, inclusive and supportive. We saw the registered manager was positively engaging with people. There were daily outings and activities for people who used the service.

We saw that medication was administered in a safe and timely manner by staff who were trained to administer medication.

We saw risk assessments were completed and people’s plans of care showed the measures to minimise risk and promote people’s safety.

Plans of care were individualised and included information about people’s life histories as well as their care and support needs, interests, and likes and dislikes. This provided staff with sufficient information to enable them to provide care effectively.

People took part in a wide range of activities which they were able to choose themselves, of which some were in the local community.

The registered manager referred people to relevant health professionals in a timely manner to meet their health needs.

The building was well maintained and checks of the building were up to date to ensure people’s safety.

There were effective systems in place for an unexpected emergency.

The registered manager encouraged an open, inclusive and empowering culture for the people who lived at the service.