Ridley Villas

Updated 30 November 2018

Ridley Villas is an abstinence based housing and rehabilitation service for women and their children aged up to 16 years old. The service is based in the centre of Newcastle-Upon-Tyne. Clients are required to have a history of substance misuse but be abstinent at the point of admission before being accepted by Ridley Villas. The service has five beds and two satellite properties.

The registered provider for Ridley Villas is The Cyrenians Limited. The Cyrenians Limited operates under the name Changing Lives. Changing Lives (The Cyrenians Limited) is a registered charity and a company limited by guarantee. As the company is also a charity the directors are defined by law as charity trustees. The service is jointly commissioned by Newcastle and Gateshead City councils.

Ridley Villas had a registered manager in place at the time of inspection.

The service is registered to provide:

• Accommodation for persons who require treatment for substance misuse.

We have inspected Ridley Villas on two previous occasions. The last inspection on 5 December 2016 found two breaches of regulation; Regulation 5 HSCA (RA) Regulations 2014 Fit and proper persons and Regulation 20 HSCA (RA) Regulations 2014 Duty of candour. These regulations were both being met during our most recent visit.

Updated 30 November 2018

We rated Ridley Villas as good because:

• Clients received an initial risk assessment prior to admission and risk assessments were updated regularly. Care plans were regularly updated and reviewed with the clients and clients were involved in developing the services recovery focussed programme.

• The service did not use bank or agency staff and sickness was very low.

• The service had good relationships with external agencies and knew how to safeguard clients. Staff received regular supervision and appraisals.

• Staff demonstrated positive, respectful and caring attitudes towards clients. Clients felt supported by staff and able to feedback and contribute to changes in the service.

• The service had clear admission criteria in place and supported patients well during discharge from the service.

• There were efficient systems in place to manage the running of the service and provider visions and values were clear and understood by staff.