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The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

Archived service

This page was archived on 14 November 2011 as services are no longer being offered at this location by this provider. More about archived services

Docking Grange

  • Sandy Lane, Docking, Kings Lynn, Norfolk, PE31 8NF

Type of service
Care home without nursing

Specialisms/services
Accommodation for persons who require nursing or personal care, Learning disabilities, Caring for adults under 65 yrs

Local Authority Area
Norfolk

These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.

See key to icons
Standards you have the right to expect

1
Treating people with respect and involving them in their care
OverallGrey CrossImprovements
required

2
Providing care, treatment and support that meets people's needs
OverallGrey CrossImprovements
required

3
Caring for people safely and protecting them from harm
OverallGrey CrossImprovements
required

4
Staffing
OverallGrey CrossImprovements
required

5
Quality and suitability of management
OverallGrey CrossImprovements
required

Inspection Reports

Carried out on 4 August 2011 during a check to make sure that the improvements required had been made
Carried out on 3 October 2011 during a check to make sure that the improvements required had been made
Download report:  
44.99 KB
Carried out on 19 and 20 May 2011 during an inspection in response to concerns
Download report:  
53.98 KB
Carried out on 27 April 2011 during a check to make sure that the improvements required had been made
Download report:  
86.45 KB
Carried out on 22 August 2011 during an inspection in response to concerns
Download report:  
162.99 KB

Reports under our old system of regulation (including those from before CQC was created)

What our icons mean

All standards were being met when we inspected the service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when we inspected the service and we required improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.


What does a grey cross mean

At least one standard in this area was not being met when we inspected the service and we required improvements.

What happens next
The service will tell us how it is making improvements. Once we are happy that the improvements have been made, we will update our judgement to show a green tick. Other times, we may have to carry out a 'follow-up' inspection to check improvements.


How can I get more information
Our inspector's report will give you more information about why the service received a grey cross. You can also contact the service directly or visit its website for more details on any improvements it has made.



What does a red cross mean

At least one standard was not being met when we inspected the service and we took enforcement action.

What happens next
The type of enforcement action we take depends on the seriousness of our inspector's findings, and the service must make improvements before we update the judgement on our website.


How can I get more information
Our inspector's report will give you more information about why the service received a red cross. You can also contact the service directly or visit its website for more details on any improvements it has made.