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Provider: Northern Devon Healthcare NHS Trust Requires improvement

On 9 January 2018, we published a report on how well Northern Devon Healthcare NHS Trust uses its resources. The ‘shadow’ rating from this report is below.

Use of resources: Good


On 11 September 2014, we published inspection reports for four services provided by Northern Devon Healthcare NHS Trust.

Read the 2014 service reports

Patient surveys


We use national surveys to find out about the experience of service users receiving care and treatment from healthcare organisations and mental healthcare providers. Follow the links below to learn about our findings.

Maternity

Published 30 January 2018

We use surveys to find out about the experiences of people who receive care and treatment.

During the summer of 2017, a questionnaire was sent to all women who gave birth in February 2017 (and January 2017 at smaller trusts).

Responses were received from 107 patients at Northern Devon Healthcare NHS Trust.

Children and young people

Published 28 November 2017

This survey looked at the experiences of 34,708 children and young people who received inpatient or day case care during October, November and December 2016.

Between February and June 2017, a questionnaire was sent to a maximum of 1,250 recent patients at each trust.

Responses were received from 136 patients at Northern Devon Healthcare NHS Trust.

Emergency department

Published 17 October 2017

We use surveys to find out about the experiences of people who receive care and treatment.

Between October 2016 and March 2017, a questionnaire was sent to 1,250 people who used emergency department services.

Responses were received from 349 people at Northern Devon Healthcare NHS Trust.

Inpatient

Published 31 May 2017

This survey looked at the experiences of 77,850 people who received care at an NHS hospital in July 2016.

Between August 2016 and January 2017, a questionnaire was sent to 1,250 recent inpatients at each trust.

Responses were received from 639 patients at Northern Devon Healthcare NHS Trust.

Outpatient

Published 3 February 2012

We use national surveys to find out about the experience of patients when receiving care and treatment from healthcare organisations. Between June and October 2011, a questionnaire was sent to patients who had recently attended an outpatient appointment for each NHS trust in England.

Responses were received from 426 patients at Northern Devon Healthcare NHS Trust.