• Care Home
  • Care home

Archived: Beeches Bungalow

3 Oak Road, Reigate, Surrey, RH2 0BP 0300 555 5222

Provided and run by:
Surrey and Borders Partnership NHS Foundation Trust

All Inspections

10 July 2014

During an inspection looking at part of the service

The inspection was conducted by an inspector and a specialist advisor to help us answer three questions; Is the service safe? Is the service effective? Is the service caring? We visited Beeches Bungalows to follow up on five compliance actions that we had imposed as a result of the findings of our previous inspection on 29 July 2014. At that time we found that the service was not fulfilling its responsibilities under the Mental Capacity Act 2005 for young people over 16 years, care plans were not kept up-to-date and some care records could not be located. We also found that improvements were needed to the play equipment in use, and some areas of the environment that posed a risk to people who use the service.

Below is a summary of what we found. The summary is based on our observations during the inspection, speaking with staff and the interim manager for Children's and Young Person Learning Disability community teams, and from looking at records. At the time of our visit there was one young person present, however, they declined to talk with us. If you want to see the evidence supporting our summary please read the full report.

Is the service safe?

Improvements had been made to the play equipment, with the replacement of all old and damaged toys and outside play equipment.

Changes to the environment had taken place to ensure that young people had access to safe external and internal areas. We did find that one fire exit was partially blocked, and this was addressed during our visit.

Is the service effective?

We found that improvements had been made to ensure that staff were aware of their responsibilities within the Mental Capacity Act 2005 and that capacity assessments had been carried out for all the young people aged over 16. However, we found that staff were not provided with up-to-date training in some areas, which could put some young people who use the service at risk.

We found that the care documentation was readily available and had been up-dated and young people's care was reviewed regularly to ensure they received the right support for their needs.

Is the service caring?

The care plans were developed with the involvement of the young person who uses the service or their parent/carer.

People's preferences, likes and dislikes had been recorded and care and support had been provided in accordance with people's care plan.

29 July 2013

During a routine inspection

Young people's parents told us the respite unit was a valuable resource and one they felt comfortable with when their child stayed overnight. They also told us the staff were good, had worked there many years and knew the young people's needs well.

Parents also talked about their disappointment at the Trust removing the new ball pond and leaving the play area unfinished.

One young person talked often about wanting to go out and we saw that staff opened the patio and other doors to the garden to allow freer access in and out when the person chose, without them having to ask.

People's rights were not always upheld. Young people over 16 years old had not had been assessed under the Mental Capacity Act to assess their ability to make their own decision and were subjected to having decisions made for them. Restrictions on a young person's liberty had not been properly assessed or necessarily in their best interests.

We noted that the home was still not updating care plans and reviews and since our last visit this situation had deteriorated.

People who use the service, staff and visitors were not always protected against the risks of unsafe or unsuitable premises.

We found that younger people were not provided with the suitable play and activity equipment they needed.

People were not always protected against the risks of unsafe or inappropriate care and treatment because records were disorganised, inaccurate and could not be promptly located when needed.

11 January and 9 May 2011

During a routine inspection

All the people that we spoke to who used the service were content with the treatment that their children received at Beeches Bungalow and had no complaints about any aspect of the service they received. Families said that they were involved in their children's' care plans. They said that the staff always helpful. They said that the staff tried hard and were usually successful in accommodating requests for help at short notice. The carers praised the home's approach. They said that children looked forward to going to Beeches Bungalow. Carers reported that their children showed increased confidence and had learned skills, such as preparing toast that they might not have learned at their own home. Carers felt very confident in the level of communication between the home and the carers with comments like 'they always ring if they are concerned and they always ring about the right issues' being common.