The Care Quality Commission
  • Hospital
  • NHS hospital

Archived: Crowborough Birthing Centre

Southview Road, Crowborough, East Sussex, TN6 1HB (01892) 654080

Provided and run by:
East Sussex Healthcare NHS Trust

Important: This service was previously managed by a different provider - see old profile

All Inspections

19 September 2012

During an inspection looking at part of the service

When we visited there were two postnatal women on site. We were only able to speak with one woman and her partner. Antenatal clinics were operating during our visit and we were able to speak with a woman attending for an appointment.

The people we spoke with commented positively about their experiences of the Birthing Centre. They were able to tell us about the personalised and responsive way in which their antenatal care was provided. They were also able to comment about the individualised postnatal care which they found responsive to their concerns and fears and the need for support. A couple told us that from their experience this type of input would not have been possible in the main maternity unit because of how busy they were.

We were told "Crowborough Birthing Centre is the best experience of the NHS we have ever had".

13, 16 February 2011

During a routine inspection

We spoke to people using the service and staff in each of the areas that we visited. Users of the service told us they were happy with their decision to deliver their baby at the birthing unit. They said the staff were very supportive provided them with good standards of care and treatment. They felt well looked after and that staff were supportive and knowledgeable.

Women spoken to said that they were given clear information about there care to assist in choices and directed to more detailed information if they required it. In addition, they told us they and their partners were fully involved in decisions about their care.

They felt that appropriate processes were in place in they needed to be transferred and that staff kept them informed of all the issues relating to their care.