The Care Quality Commission

Archived: Coldeast Hospital

Coldeast Way, Sarisbury Green, Southampton, Hampshire, SO31 7YD (01489) 578847

Provided and run by:
Southern Health NHS Foundation Trust

All Inspections

15 December 2011

During an inspection looking at part of the service

We carried out an inspection in August 2011 at which we identified concerns with Outcome 4 care and welfare. The concerns were in relation to care planning. We made a compliance action asking the provider to take action in order that we were reassured that people were in receipt of safe and adequate care with regard to outcome 4.

We carried out a follow up inspection on 20 December 2011 to review the progress the provider had towards compliance in this area.

When we visited we spoke with four staff. They were generally happy with the new working arrangements that had been put in place. They said that care plans and monitoring tools were now available.

People living at Whitely Wood (Sarisbury Bungalows) will be moving to their new home in 2012.

31 August 2011

During an inspection in response to concerns

People using the service have a high level of need and difficulties with communication. The bungalow can accommodate five people; on the day of our inspection three people were accommodated. Each person had their own bedroom and bathroom. We met one person when we inspected however due to communication difficulties they were unable to tell us how they felt about Whitely Wood.

We spoke with seven staff and observed interaction between staff and patients.

Staff told us about the level of care they provide to people at Whitely Wood. They also told us about the support and training they have received to enable them to provide good quality care. Staff told us about the changes that are taking place at the service and their understanding of the process and how it will affect the patients.

We spoke to the manager about the systems that were in place to assess and review the needs of each person.

23 August 2011

During an inspection in response to concerns

People using the service have a high level of need and difficulties with communication. The house can accommodate three people but has accommodated two people in separate apartments for sometime.

We spoke with six staff and observed interaction between staff and patients.

Staff told us about the level of care they provide to people at Admiral House. They also told us about the support and training they have received to enable them to provide good quality care.

We spoke to the manager about the systems that were in place to assess and review the needs of each person.