We carried out a review of the data available to us about Devonshire House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Devonshire House, you can give feedback on this service.
Devonshire House is a care home and provides accommodation and support to adults with a brain injury and associated needs. It is a purpose built 24 bed service. At the time of the inspection there were 21 people using the service.
People’s experience of using this service and what we found
People told us they were happy with the care they received. Staff and relatives were positive about the culture and ethos of the service. The senior team led by example and were respected by staff. Staff reported a high level of job satisfaction.
Staff understood how to safeguard people and when to raise concerns. People received their medicines safely and recruitment practices were safe. Risks associated with people’s care were assessed and monitored. Staff followed infection prevention and control guidance to minimise risks related to the spread of infection.
Assessments were person centred and care was responsive to people’s needs. There was an established staff team that was motivated and well trained to carry out their roles effectively. The service was accessible and had been adapted to meet people’s needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was well led and systems to communicate with all stakeholders were effective. The provider and registered manager followed governance systems which provided effective oversight and monitoring of the service. These governance systems and processes ensured the service met people’s assessed needs.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 4 December 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.