We carried out a review of the data available to us about 23 Pierrepoint Road on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about 23 Pierrepoint Road, you can give feedback on this service.
About the service
23 Pierrepoint Road is a residential care home providing care and support for up to 11 people who have a learning disability and may also have other health conditions, autism, mental health needs or physical disabilities. At the time of our inspection eight people were living at the service. 23 Pierrepoint Road is located in a residential area, similar in appearance to the other houses in the street. People had their own rooms and shared communal rooms such as the kitchen and lounge.
People’s experience of using this service and what we found
During the inspection we found checks had been completed to help ensure people remained safe in the home. However, a potentially harmful cleaning product was not securely stored in one of the toilets.
People had COVID-19 risk assessments and care plans which identified measures to help keep people safe. Safe recruitment procedures were followed and there were enough staff to meet people's needs. Staff were supported to develop their skills and provide appropriate care through inductions, supervisions, appraisals, training and team meetings.
Right Support
The service supported people to have the maximum possible choice, control and independence and they had control over their own lives. People had a choice about their living environment and were able to personalise their rooms. Staff supported people to take part in activities and pursue their interests in their local area and to interact online with people who had shared interests. Staff enabled people to access specialist health and social care support in the community.
Right care
Staff promoted equality and diversity in their support for people. They understood people’s cultural needs and provided culturally appropriate care. People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. People who had individual ways of communicating, using body language, sounds, Makaton (a form of sign language), pictures and symbols could interact comfortably with staff and others involved in their care and support because staff had the necessary skills to understand them.
Right culture
People were supported by staff who understood best practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This meant people received compassionate and empowering care that was tailored to their needs. Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing. People and those important to them, including advocates, were involved in planning their care. The service enabled people and those important to them to work with staff to develop the service. Staff valued and acted upon people’s views.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 1 December 2020 under a new provider and this is their first inspection.
The last rating for the service under the previous provider was good published in December 2020.
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
This was a planned inspection based on the date of registration.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.