Ince Green Lane

Updated 10 March 2023

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection was carried out by an inspector.

Service and service type

Ince Green Lane is registered with CQC as a ‘care home’. CQC regulates both the premises and the care provided and both were looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was announced. We gave a short period notice of the inspection. This was because we needed to be sure that the provider or registered manager would be in the office to support the inspection.

Inspection activity was carried out between 30 January and 10 February 2023. We visited the service on both of these days to carry out observations, review records and gather feedback.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with 1 person who used the service and 5 relatives about their experience of the care provided. We spoke with 9 members of staff including the registered manager.

We reviewed a range of records. This included 4 care plans and associated medication records. We looked at three staff recruitment files, staff training records and records associated with the provider's quality monitoring systems.

Updated 10 March 2023

About the service

Ince Green Lane is respite service operated by Wigan Council. People live at the service for short periods of time to enable friends and families to have a break from their caring responsibilities. Most of the people using the service have a learning disability. Ince Green Lane is registered with CQC to provide care for a maximum of 4 people. There were 4 people using the service at the time of the inspection.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

People's experience of using this service and what we found

The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.

Right Support

The environment was well maintained, and people felt safe using the service. The quality of service provided was kept under review and changes were made to improve people's care and support as required. The home had established good working partnerships with healthcare professionals and within the local community that promoted people's participation and reduced their social isolation. Medicines were managed safely, and appropriate recruitment procedures were in place.

Right Care

There were suitable numbers of well-trained staff who supported people to live safely, whilst enjoying their lives. Any risks to people and staff were assessed, monitored and regularly reviewed. There were systems in place to respond to complaints, concerns and safeguarding issues as they arose.

Right culture

The provider's culture was open, and staff understood their responsibilities. Staff said they enjoyed their roles and told us there was effective management and leadership in place.

Rating at last inspection

This service was registered with us on 30 October 2019 this is the first inspection.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

The overall rating for the service is good. This is based on the findings at this inspection. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Ince Green Lane on our website at www.cqc.org.uk.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.