Updated 30 September 2022
Parcliffe Medical Centre is located in Lytham St Annes at:
St Annes Health Centre
Durham Avenue
Lytham St Annes
FY8 2EP
The practice is situated in a modern purpose-built health centre. The building is accessible for people who use wheelchairs and services for patients are located on the ground floor. There are two reception points, a health promotion area, patient information boards, a large seating area, toilet facilities (which provide access for disabled people), a hearing loop system, digital display screens (providing public health information) and electronic check in screens located in the reception area. There is also an on-site pharmacy located next to the patient seating area.
There are two wings within the building which are dedicated to Parcliffe Medical Practice. Each ground floor wing has 10 consulting rooms and two treatment rooms. One wing is used mainly by the nursing team and the other wing by GPs and medical students. The upstairs offices are used by the clinical pharmacist, the business manager, operational manager and other administration and support staff.
The provider is registered with CQC to deliver the Regulated Activities: diagnostic and screening procedures, maternity and midwifery services, surgical procedures and treatment of disease, disorder or injury.
The practice is situated within the Lancashire and South Cumbria Integrated Care Board (ICB) and delivers General Medical Services (GMS) to a patient population of about 11,854. This is part of a contract held with NHS England.
The practice is part of a wider network of six GP practices called a primary care network (PCN) in the Lytham St Annes area. The nearest practice to Parcliffe Medical Centre is Poplar House Surgery which is co-located in the same health centre.
Information published by Public Health England shows that deprivation within the practice population group is in the fifth lowest decile (5 of 10). The lower the decile, the more deprived the practice population is relative to others. According to the latest available data, the ethnic make-up of the practice area is 1.2% Asian, 97.4% White, 1% Mixed, and 0.3% Other. The age distribution of the practice population did not mirror the local and national averages. There are more older patients (29.6% compared with 17.4% nationally and 27.1% locally) registered at the practice than younger ones (16.3% compared with 20.2% nationally and 17.2% locally.
There is a team of eight GPs who provide cover at the practice. This number includes five GP partners, two salaried GPs and a regular locum GP. The practice also employs two advanced nurse practitioners (one of whom acts as the clinical lead), five practice nurses, a phlebotomist, a health care assistant, a clinical pharmacist and a physician’s associate. The practice team also benefit from other roles that are funded by the primary care network. For example, a first contact physio, a psychological wellbeing practitioner, two social prescribers and two clinical pharmacists (one of which acts as a lead).
The GPs are supported at the practice by a practice management team and reception /administration staff. This includes a business manager, a practice operational manager, a prescription clerk, three medical secretaries, five medical receptionists, nine patient advisors, two work flow administrators and three other staff who undertake dual roles.
Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance, most GP appointments were telephone consultations. If the GP needs to see a patient face-to-face then the patient is offered a choice of appointment time.
The practice is open from 8am to 6.30pm Monday to Friday. Extended access appointments are provided outside of normal GP practice hours by the Fylde Coast Integrated Urgent Care Service, where late evening and weekend appointments are available. The service offers pre-bookable and same-day routine primary care appointments with a range of clinicians including GPs, nurses and health care assistants.
The out of hours service is provided by Fylde Coast Medical Service.
The practice offers training and support to year one, two and /or three physicians associates from the University of Central Lancashire, year four medical students from Liverpool University and foundation year two placements. The practice also provides training and support for GP trainees (Registrars) and nursing student placements.