Updated 1 October 2019
We undertook a follow up inspection of Dentalspa25 on 9 September 2019. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of Dentalspa25 on 24 January 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Dentalspa25 dental practice on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 24 January 2019.
Background
Dentalspa25 is in Western Super Mare and provides private treatment for adults and children.
There is level access for people who use wheelchairs and those with pushchairs. Car parking spaces, including those for blue badge holders, are available near the practice.
The dental team includes one dentist, one apprentice dental nurses, one dental nurse, one dental nurse/administrator and one administrator. The practice has two treatment rooms.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Dentalspa25 is the principal dentist. A registered manager is legally responsible for the delivery of services for which the practice is registered.
During the inspection we spoke with one dentist, one apprentice dental nurse, one dental nurse, one dental nurse/administrator and one administrator. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Friday 9am to 5.30pm.
Our key findings were:
- Staff knew how to deal with emergencies. Appropriate medicines and life-saving equipment were available.
- The provider had thorough staff recruitment procedures.
- A fire risk assessment had been carried out and was being monitored.
- The provider used a laser which was in line with guidance and regulation.
- We saw that a file was available which contained safety assessments of substances hazardous to health in line with guidance.
- The X-ray equipment file had been completed in line with guidance and regulation.
- The practice appeared clean, cleaning was carried out in accordance with guidance.
- The dental care records we saw were completed in accordance with guidelines.
- We found that the practice was carrying out audits for dental care records and radiography in line with guidance.