18 January 2023
During a routine inspection
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
About the service
Broom Cottage is a residential care home providing personal care to up to 5 people. The service provides support to people with a learning disability. At the time of our inspection there were 4 people using the service. Accommodation is provided in one adapted building.
People’s experience of using this service and what we found
The registered manager had identified areas for improvement to promote people having a fulfilling and meaningful everyday life. The provider supported the improvement plan to ensure people’s wishes, needs and rights were the focus of everything they did.
Right Support:
Broom Cottage had the external appearance of a large family home and this continued inside where there was space for people to relax, eat and socialise where, and with whom, they chose. People had unrestricted access to the communal areas of the home. People’s bedrooms were personalised and people used their private space when and how they wanted to. Staff understood how people made choices and enabled this to happen day to day.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
People had lived at Broom Cottage for many years together and were cared for by staff who knew them very well. Staff understood people’s needs and how people preferred to be supported. Staff supported people to access appropriate health care when required.
Right Culture:
People and others who were important to them, including advocates, were involved in planning their care. Staff knew and understood people very well and were responsive to their needs. Staff understood the principles of person-centred care and the importance of people’s needs and wishes being the focus of everything they did.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 22 April 2019 and this is the first inspection.
The last rating for the service under the previous provider was good, published on 26 April 2016.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.