We carried out a review of the data available to us about Moorland Gardens Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Moorland Gardens Care Home, you can give feedback on this service.
The service includes a ten bedded unit, which had been identified as a possible designated setting. For this inspection we only checked this unit, to establish whether the necessary assurances of safe and high-quality infection prevention practices were in place.
We found the following examples of good practice.
The designated scheme had been redecorated and had new vinyl flooring. Staff were selected to only work in this unit and they were not going to work in the other areas of the home. They had their own entry and access point into the designated scheme. Staff had separate rooms to put their personal protective equipment (PPE) on and off. There were safe processes in place to ensure new people who were being admitted into the scheme did so in a safe way, away from the people and staff in the other areas of the home. Bedrooms were clutter free and each bedroom had toilet and washing facilities.
We were assured that this service met good infection prevention and control guidelines as a designated care setting.
Further information is in the detailed findings below.
Moorland Gardens Care Home is a care home registered to provide nursing and personal care for up to 80 people. The service was taken over by a new provider and re-registered in January 2019. The service consists of three floors, with different units accommodating people with specific care needs, such as dementia and nursing care. At the time of the inspection, 47 people were living at the service.
People’s experience of using this service and what we found
People said they received good care and supported well to meet their needs. They told us staff were kind, caring and provided care in a respectful manner. Relatives were happy to be involved in their family members’ care. Everyone commented positively about the improvements to the premises since the provider took over the running of the service. They also said the provider was more responsive and the service was well managed.
Staff told us the stability provided by the provider had helped them to feel supported to provide good care to people. One staff member said, “There have been four provider changes since I worked here, and the current provider is the best. They have done a lot to improve the service and the atmosphere is better than before.”
The service was safe because people were protected from harm by staff who were trained to identify and report concerns. Potential risks to people’s health and wellbeing had been managed well. Staff were recruited safely and there were enough staff to provide the care and support people required. People were supported to take their medicines safely. Lessons were learnt from incidents to prevent recurrence. Staff followed set processes to prevent the spread of infections.
Staff had been trained to meet people's needs, and further training was provided when shortfalls in staff skills were identified. People had been supported to have enough to eat and drink. People had access to healthcare services when required, and this helped them to maintain their health and well-being.
Staff were respectful in how they interacted with people and supported them. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
People received personalised care, and the use of an electronic care planning system had improved the quality of care records. The registered manager was supporting staff to further improve the information in people’s daily records so that these clearly reflected people’s experiences and their individuality. Complaints were followed up and improvements made when required.
The provider had systems to assess and monitor the quality of the service. The registered manager and staff were motivated to provide the best service they could for people and their relatives. They were keen to learn and take steps to further improve the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection
This service was registered with us on 17/01/2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on the registration date.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.