Archived: Northville Family Practice

Northville Family Practice provides consultations with GPs and a range of appointments for treatment. The practice is located at 521 Filton Avenue, Northville, Bristol, BS7 0LS.

Prior to the inspection we met with the South Gloucestershire Clinical Commissioning Group, NHS England, The Avon Local Medical Committee and Healthwatch South Gloucestershire. This ensured we obtained a range of intelligence from organisations that work closely with the practice. During our visit to the practice we spoke with patients and staff.

We obtained information from Public Health England that showed the practice had over 5,000 patients. These included some of Asian origin (5%) patients who were Black (3.4%), Chinese (1.7%) and of other non-white ethnic groups (2.5%). The information showed life expectancy for males as 77.6 years and 81.8 years for females.

The practice supported older patients, patients with long term conditions and those who suffered with poor mental health. In addition it provided services for mothers, babies, children and young patients along with, those of working age and the recently retired. There were some travellers registered with the practice.

We spoke with all staff on duty on the day of our visit, these included the GPs, nurses and administrative staff. We spoke with eleven patients. We also received four comments cards containing additional feedback from patients. We found the practice to provide safe, caring and effective treatment that was responsive to patient’s needs. There was effective leadership indicating the practice was well-led.

Please note that when referring to information throughout this report, for example any reference to the Quality and Outcomes Framework data, this relates to the most recent information available to the CQC at that time.