The Care Quality Commission
  • Doctor
  • GP practice

Dr JD Seabrook and Dr H L Chambers

Overall: Good read more about inspection ratings

The Surgery, 1 Wrightington Street, Wigan, Greater Manchester, WN1 2AZ (01942) 231965

Provided and run by:
Dr JD Seabrook and Dr H L Chambers

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Dr JD Seabrook and Dr H L Chambers on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Dr JD Seabrook and Dr H L Chambers, you can give feedback on this service.

24 August 2019

During an annual regulatory review

We reviewed the information available to us about Dr JD Seabrook and Dr H L Chambers on 24 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

9 March 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr JD Seabrook and Dr H L Chambers on 23 August 2016. The overall rating for the practice was good; however the practice required some improvement in the key question safe. The full comprehensive report on the August 2016 inspection can be found by selecting the ‘all reports’ link for Dr JD Seabrook and Dr H L Chambers on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 9 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 23 August 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice remains rated as good.

Our key findings were as follows:

  • We reviewed a range of documents and spoke with staff which demonstrated they were now meeting the requirements of Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Safe care and treatment and Regulation 13: Safeguarding service users from abuse and improper treatment.
  • The registered provider had ensured staff who carry out the role of a chaperone were trained to undertake this duty and also staff received training in infection prevention and control (IPC).
  • The registered provider ensured all GPs had received training in safeguarding vulnerable adults and children to the appropriate level.
  • The registered provider completed a fire risk assessment and introduced staff training, regular alarm testing and evacuation drills.

On this inspection we also found that the practice had:

  • Continued to monitor and review prescribing levels of antibiotics, which are a group of medicines used to treat or prevent some types of bacterial infections.
  • Introduced a system for recording staff clinical and administrative meetings.
  • Ensured all key members of staff have a copy of the business continuity plan at their disposal at home.
  • Reviewed the current system in place for monitoring and disseminating any alerts that the practice received to provide assurances that all relevant staff were aware of them.
  • Introduced a system for recording verbal complaints.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

23 August 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr JD Seabrook and Dr H L Chambers on 23 August 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed however some staff who carry out the role of chaperone had not received training.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Most staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment. However some had not received training in infection control.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment and there was continuity of care, with urgent appointments available the same day.
  • The practice had adequate facilities and was equipped to treat patients and meet their needs.
  • There was a leadership structure and staff felt supported by management. The practice sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

However there were areas of practice where the provider needs to make improvements:

Importantly the provider must:

  • Ensure staff who carry out the role of a chaperone are trained to undertake this duty and also staff receive training in infection prevention and control (IPC).
  • Ensure all GPs receive training in safeguarding vulnerable adults and children to the appropriate level.
  • Undertake a fire risk assessment as a matter of urgency and introduce staff training, regular alarm testing and evacuation drills.

Importantly the provider should:

  • Continue to monitor and review prescribing levels of antibiotics.
  • Introduce a system for recording staff clinical and administrative meetings.
  • Train more staff in the use of the risk stratification tool.
  • Ensure all key members of staff have a copy of the business continuity plan at their disposal at home.
  • Review the current system in place for monitoring and disseminating any alerts that the practice receives to provide assurances that all relevant staff are aware of them.
  • Introduce a system for recording verbal complaints.
  • Consider how to further identify the number of carers registered at the practice in order to offer further support and guidance.
  • Consider undertaking clinical audits for minor surgery.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice