We carried out a review of the data available to us about Church Way Respite on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Church Way Respite, you can give feedback on this service.
Church Way is a residential care service that provides short term respite care for adults with physical and or a learning disability. At the time of the inspection one person was using the service. The service can support up to three people.
The service has been developed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
There were processes in place to protect people from the risk of abuse and harm. Risks to people were assessed and measures were in place to keep them safe. Safe recruitment processes were followed, and people were supported by the right amount of suitably skilled and experienced staff. Medicines were used safely. There were systems in place for reporting accidents and incidents and learning from them.
People’s needs, and choices were assessed prior to them first using the service and at the beginning of each stay. Staff worked within the law and followed best practise guidance in meeting people’s needs. Staff received the training and support they needed for their role. People’s dietary and healthcare needs were understood and met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were well treated, their privacy, dignity and independence was promoted and respected. Staff knew people well and had formed trusting and positive relationships with them and their family members. People openly expressed their views and opinions and were involved in decisions about their care.
People had choice and control, their care and support were planned around their wishes and preferences. People knew how to complain, and they were confident about complaining if they needed to. Complaints were used to improve the service.
The registered manager and provider promoted a culture which was person-centred, open and inclusive. There was good partnership working with others to meet people’s needs. Regular checks were carried out on the quality and safety of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 01 November 2018 and this is the first inspection.
Why we inspected
This was a planned inspection as the service had yet to be rated since it registered with the CQC.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.