Updated 21 February 2024
Delightful Care Limited provides step down and domiciliary care to people with complex healthcare needs. They were commissioned by Worcestershire and the Black Country to provide care to people with complex health needs living in their own homes. We carried out our on-site assessment on 29 February 2024, off site assessment activity started on 28 February 2024 and ended on 11 March 2024. We looked at 6 quality statements; Safeguarding; Safe and effective staffing; kindness, compassion and dignity; Independence, choice and control; governance, management and sustainability and capable, compassionate and inclusive leadership.