The Care Quality Commission
  • Doctor
  • GP practice

Edenfield Road Surgery

Overall: Good read more about inspection ratings

Cutgate Precinct, Rochdale, Lancashire, OL11 5AQ (01706) 344125

Provided and run by:
Edenfield Road Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Edenfield Road Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Edenfield Road Surgery, you can give feedback on this service.

20 June 2019

During an annual regulatory review

We reviewed the information available to us about Edenfield Road Surgery on 20 June 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

13 March 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

This is a focused desk top review of evidence supplied by Edenfield Road Surgery for one area within the key question responsive. We found the practice to be good in providing responsive services. Overall the practice is rated as good.

The practice was previously inspected on 27 July 2016. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection the practice was rated good overall. However, within the key question responsive, one area was identified as requiring improvement because the practice was not meeting the legislation at that time.

Regulation 17 Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Good Governance

  • The provider did not act on feedback received from patients from the national survey in relation to access to the service.

The practice provided us with an action plan detailing how they were going to make the required

improvements.

The full comprehensive report following the inspection on the 27 July 2016 is available on our website at www.cqc.org.uk/location/1-571492946

The focused desk top review of evidence on 13 March 2017 was to confirm the required actions had been completed and award a new rating in the domain of responsive, if appropriate.

The practice has submitted to CQC, a range of documents which demonstrate they are now meeting the requirements of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

27 July 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Edenfield Road Surgery on 27 July 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed. Including those relating to safeguarding children and vulnerable adults.
  • The practice had a branch surgery which could also be used if services were interrupted such as a recent loss of electricity at the main surgery.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Information packs were available in different languages and improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it difficult to get through to the practice by telephone therefore in response a dedicated telephone line had been introduced to order repeat prescriptions.
  • Patients told us that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

The area where the provider must make improvements are:

  • Make improvements required in relation to patient access to the service. Evidence that any improvements made are impacting positively on patients.

Professor Steve Field CBE FRCP FFPH FRCGPChief 

Inspector of General Practice