We carried out a review of the data available to us about Clayhall Group Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Clayhall Group Practice, you can give feedback on this service.
We carried out an inspection of this service following our annual review of the information available to us including information provided by the practice. The practice was previously inspected on 12 June 2017 and we rated the practice as Good overall.
Due to the assurance received from our review of information, we carried forward the good ratings for the following key questions: Safe, Caring and Responsive. This inspection looked at the following key questions:
We based our judgement of the quality of care at this service on a combination of:
We have rated this practice as good overall and good for all population groups with the exception of families, children and young people, which has been rated as requires improvement.
At this inspection we found:
Whilst we found no breaches of regulation, the provider should:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
We carried out an announced comprehensive inspection at Clayhall Clinic on 28 September 2016. The overall rating for the practice was Good. The full comprehensive report on the September 2016 inspection can be found by selecting the ‘all reports’ link for Clayhall Clinic on our website at www.cqc.org.uk.
At our previous inspection on 28 September 2016, we rated the practice as Requires Improvement for providing safe services, as the practice had not ensured that there was adequate hand washing facilities in the staff toilet to prevent the spread of infection.
This inspection was an announced focused inspection carried out on 12 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 28 September 2016. This report covers our findings in relation to those requirements. At this inspection, we found that the practice had addressed our concerns and carried out their legal requirement in relation to the breach in regulation by having a wash basin installed in the staff toilet. As a result of these findings, the practice is rated Good for providing safe services. The overall rating remains as Good overall.
Our key findings were as follows:
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Clayhall Clinic on 28 September 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The areas where the provider must make improvement are:
The areas where the provider should make improvement are:
Chief Inspector of General Practice
We found that people's care was planned and delivered in a way that met their individual needs and that the practice co-operated with other healthcare professionals and services.
We also found that people were protected from the risk of abuse because the provider had procedures in place for safeguarding vulnerable adults and children, staff we spoke with were aware of these procedures.
People we spoke with told us that they were always able to get an appointment quickly and did not have problems getting an emergency appointment.
We found that people's privacy and dignity was respected.
The provider had effective recruitment procedures in place to ensure only suitable staff were employed at the service.