The Care Quality Commission
  • Doctor
  • GP practice

Alexandra Group Medical Practice

Overall: Good read more about inspection ratings

Glodwick Primary Care Centre, 137 Glodwick Road, Oldham, Lancashire, OL4 1YN (0161) 622 9210

Provided and run by:
Alexandra Group Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Alexandra Group Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Alexandra Group Medical Practice, you can give feedback on this service.

31 May 2019

During an inspection looking at part of the service

We carried out an announced new style focused inspection at Alexandra Group Medical Practice on 31 May 2019 as part of our inspection programme, following our annual regulatory review process. We only inspected the domains of effective and well-led at this inspection. The previous ratings of good for the domains safe, caring and responsive remain in place.

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected

• information from our ongoing monitoring of data about services and

• information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

• Patients received effective care and treatment that met their needs.

• The way the practice was led and managed promoted the delivery of high-quality, person-centered care.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

11/03/2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Alexandra Group Medical Practice on 11th March 2015.  Overall the practice is rated as good.

Specifically, we found the practice to be good for providing well-led, effective, caring, responsive and safe services. It was also good for providing services for the populations groups we rate.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said on occasions they found it difficult to make an appointment including urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

However there were areas of practice where the provider needs to make improvements.

Importantly the provider should

Ensure staff undertake adult safeguarding and Mental Capacity Act training.

Ensure emergency access for children under five years of age and those over 75 and vulnerable.

Ensure all staff have access to an annual appraisal.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice