The Care Quality Commission
  • Doctor
  • GP practice

Great Harwood Medical Group

Overall: Good read more about inspection ratings

Water Street, Great Harwood, Blackburn, Lancashire, BB6 7QR (01254) 457784

Provided and run by:
Great Harwood Medical Group

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Great Harwood Medical Group on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Great Harwood Medical Group, you can give feedback on this service.

13 November 2019

During an annual regulatory review

We reviewed the information available to us about Great Harwood Medical Group on 13 November 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

1 September 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Great Harwood Medical Group on 1 September 2016. Overall the practice is rated as good for providing safe, effective, caring, responsive and well-led care for all of the population groups it serves.

Our key findings across all the areas we inspected were as follows:

  • The practice staff had a very good understanding of the needs of their practice population and was flexible in their service delivery to meet patient demands; such as providing flexible GP appointments when required.
  • There was a clear leadership structure, staff were aware of their roles and responsibilities and told us the GPs were accessible and supportive.
  • There was evidence of an all-inclusive team approach to providing services and care for patients.
  • Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients’ needs were assessed and care was planned and delivered following local and national care pathways and National Institute for Health and Care Excellence (NICE) guidance.
  • The practice promoted a culture of openness and honesty. There was a nominated lead for dealing with complaints and significant events.
  • All staff were encouraged and supported to record any incidents using the electronic reporting system. There was evidence of good investigation, learning and sharing mechanisms in place.
  • Risks to patients were assessed and well managed.
  • There was a safeguarding lead in place and robust systems to protect patients and staff from abuse.
  • The practice sought patient views how improvements could be made to the service, through the use of patient surveys, the NHS Friends and Family Test and engagement with patients and their local community.
  • The practice complied with the requirements of the duty of candour. (The duty of candour is a set of specific legal requirements that providers of services must follow when things go wrong with care and treatment.)

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice