Archived: Milton Park Practice

Updated 1 October 2015

Milton Park Practice is situated in Goldsmith Avenue, Southsea, Portsmouth.

The practice occupies a former domestic residence and provides patient consultations and treatment over two floors. The first floor contains treatment and consulting room but is not accessible to patients who have mobility difficulties These patients are seen on the ground floor.

The practice has started the process to move to another site which will be accessible and better equipped to meet the needs of its patient groups.

The practice has an NHS general medical services (GMS) contract to provide healthcare and provides health services to approximately 7000 patients who live in Portsmouth and Southsea.

Appointments are available between the 8am and 6.30pm on weekdays. The practice also provides early morning appointments between 7am and 8am on Wednesdays and evening appointments between 6.30pm and 7.10pm on Mondays. The practice offers Saturday appointments between 9am and 11am every fourth Saturday. The practice has opted out of providing out-of-hours services to its patients and refers them to the 111 service run by Care UK.

The practice has three full time and one part time GP partners. All the GPs are female. The GPs are supported by two practice nurses, three locum practice nurses and a phlebotomist (phlebotomists are medical technicians who are trained to take blood samples from patients). GPs and nursing staff are supported by a team of nine receptionists and a reception manager. The practice also has an administration team of four and a deputy practice manager and practice manager.

We carried out our inspection at the practice’s main location which is situated at;

Milton Park Practice

131 Goldsmith Avenue

Southsea

Portsmouth

PO4 8QZ

Updated 1 October 2015

Letter from the Chief Inspector of General Practice

We carried out an announced focused inspection of 131 Goldsmith Avenue, Southsea, Portsmouth on 16 July 2015.

Our previous inspection in January 2015 found breaches of regulations relating to the safe and well-led delivery of services.

We found the practice required improvement for the provision of safe and well-led services, and was rated good for providing effective, caring, responsive services.

This inspection was undertaken to check the practice was meeting regulations. For this reason we have only rated the location for the key questions to which these relate. This report should be read in conjunction with the full inspection report of 20 January 2015.

We found the practice had made improvements since our last inspection. At our inspection on the 16 July 2015 we found the practice was meeting the regulations that had previously been breached.

Specifically the practice:

• Identified, assessed and managed risks relating to the health and safety of patients, staff and visitors. This included health and safety, legionella and fire risk assessments.
• Ensured the effective operation of systems designed to assess the risk of and to prevent, detect and control the spread of a health care associated infection.
• Ensured staff received appropriate training, professional development and appraisal.
• Ensured patient paper records were kept securely and could be located promptly when required.
• Had procedures in place to ensure a consistent application of medicine’s management processes. This included the management of the security of medicines and prescriptions.

We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 1 October 2015

As a result of our inspection we found that the required improvements had been made to people with long term conditions and we have changed the ratings accordingly.

Updated 1 October 2015

As a result of our inspection we found that the required improvements had been made to families, children and young people and we have changed the ratings accordingly.

Updated 1 October 2015

As a result of our inspection we found that the required improvements had been made to older people and we have changed the ratings accordingly.

Updated 1 October 2015

As a result of our inspection we found that the required improvements had been made to working age people accordingly.

Updated 1 October 2015

As a result of our inspection we found that the required improvements had been made to people experiencing poor mental health and we have changed the ratings accordingly.

Updated 1 October 2015

As a result of our inspection we found that the required improvements had been made to people whose circumstances may make them vulnerable and we have changed the ratings accordingly.