The Care Quality Commission
  • Hospital
  • Independent hospital

Archived: NECA South of Tyne and Wear Sexual Health Project

Derwent Point, Clasper Way, Swalwell, Newcastle Upon Tyne, Tyne and Wear, NE16 3BE (0191) 414 6446

Provided and run by:
NECA

All Inspections

14 November 2013

During a routine inspection

We saw people who used the service were involved in the planning of their treatment and were given information to help inform their decisions. The staff told us when people needed treatment, they were presented with the options available to them.

We spoke with two people who had used the service. They were positive about the way they had been treated. For example, one person described the service as "confidential" and "helpful". They also said staff had treated them with respect and provided support and explained the process.

Staff received training and support to deliver care and treatment safely to people who use the service. We spoke with three staff members who all said the project was a "good employer". They also said there were "excellent training opportunities".

The provider regularly monitored the service to make sure that risks to the safety of people were minimised and an appropriate standard of care and treatment was provided.