We carried out a review of the data available to us about London Fields Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about London Fields Medical Centre, you can give feedback on this service.
This practice is rated as Good overall. (Previous inspection May 2016. Overall rated – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at London Fields Medical Centre on 6 December 2017 as part of our inspection programme.
At this inspection we found:
The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment. However we found that non-clinical staff had not received formal safeguarding training. Evidence that this training had now been completed was provided following the inspection.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
Staff involved and treated patients with compassion, kindness, dignity and respect. Patients said that they were involved in their care and decisions about their treatment.
Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
There was a strong focus on continuous learning and improvement at all levels of the organisation.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirement of the duty of candour.
The areas where the provider should make improvements are:
Review training provision to ensure that staff undertake appropriate training relevant to their role including safeguarding training.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at London fields Medical Centre on 12 May 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The areas where the provider should make improvement are:
Ensure non-clinical staff undertake mental capacity act training.
Chief Inspector of General Practice