Updated 25 March 2020
We undertook a follow up focused inspection of Tooth Booth on 11 February 2020. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector.
We undertook a comprehensive inspection of Tooth Booth on 14 November 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 19 (fit and proper persons employed) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Tooth Booth on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 14 November 2019.
Background
Tooth Booth is in Chichester and provides private treatment to patients of all ages.
There is street level access for people who use wheelchairs and those with pushchairs. Car parking spaces, including those for blue badge holders are within a short distance.
The dental team includes the principal dentist, one associate dentist, one dental nurse, two trainee dental nurses and three receptionists. The practice has two treatment rooms.
The practice is owned by a partnership and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Tooth Booth is the principal dentist.
During the inspection we spoke with the principal dentist, a trainee dental nurse and the receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday to Friday 9am to 5.30pm
- One Saturday a month 9am to 1pm (hygienist service only)
Our key findings were:
- The practice had made improvements to its staff recruitment systems to ensure that information was available regarding each person employed.
- The practice had implemented all recommendations required as part of the fire risk assessment to ensure ongoing fire safety management is effective.