The Care Quality Commission
  • Doctor
  • GP practice

Wanstead Place Surgery

Overall: Good read more about inspection ratings

45 Wanstead Place, Wanstead, London, E11 2SW (020) 8989 1968

Provided and run by:
Wanstead Place Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Wanstead Place Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Wanstead Place Surgery, you can give feedback on this service.

4 October 2019

During an annual regulatory review

We reviewed the information available to us about Wanstead Place Surgery on 4 October 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

05 October 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Wanstead Place Surgery on 05 October 2016. Overall the practice is rated as Good.

Our key findings across all the areas we inspected were as follows

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • The practice hosted in-house gynaecology and dermatology clinics.
  • The practice engaged with other practices within the locality to foster good working relations and encourage learning through shared good practice and arranging learning events.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • The practice offered minor surgery.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day. The practice offered extended hours surgery four times a week.
  • The practice offered an in-house acupuncture service.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The practice was aware of and complied with the requirements of the duty of candour.
  • The Patient Participation Group (PPG) at the practice was active. Members we spoke to on the day of inspection told us the staff at the practice engaged regularly with the PPG to ensure that patients were aware what was happening within the practice and to seek the PPG and patients views on future plans for the practice.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice