Derby Road Group Practice

Letter from the Chief Inspector of General Practice

We carried out a desk based inspection of Derby Road Group practice on 27 September 2016 to monitor whether the registered provider had met the requirement related to medicines management, made at our inspection in January 2016. Areas which did not meet the regulations were:

The provider did not have suitable systems in place to maintain fire safety and ensure electrical wiring in the premises was safe.

• The fire alarm system was checked twice a year; however, regular checks had not been made on the fire alarm system call points used when a fire is detected to sound the alarm. The practice did not have any emergency lighting on the upper floors.

• We noted that a five yearly electrical wiring safety check had not been carried out.

At this inspection we found that the provider had taken action to meet the requirement:

Key findings:

• The provider had a full fire risk assessment carried out and made provision for emergency lighting as recommended in the risk assessment. Logs had been commenced of checks of fire alarm call points and there were suitable processes in place to ensure the system was maintained and checked by an external company six monthly.

• The provider had had a full electrical wiring check carried out and had actions minor repairs that were required.

The full report published on 26 March 2016 should be read in conjunction with this report. The rating for the safe domain is now good and the overall rating remains good.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Derby Road Group Practice on 13 January 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

• There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
• Risks to patients were assessed and well managed. The fire alarm system was checked twice a year; however, regular checks had not been made on the fire alarm system call points used when a fire is detected to sound the alarm. The practice did not have any emergency lighting.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
• Information about services and how to complain was available and easy to understand.
• Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
• The provider was aware of and complied with the requirements of the Duty of Candour.

The areas where the provider must make improvements are:

Ensure that a five yearly electrical wiring survey is carried out

Ensure that fire drills are carried out regularly following a comprehensive fire risk assessment.

The area where the provider should consider making improvement are:

Consideration should be given to purchasing a defibrillator.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice