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Archived: Miners Court Extra Care

Miners Court, Miners Row, Redruth, Cornwall, TR15 1NJ (01209) 200226

Provided and run by:
Coastline Care Limited

Important: The provider of this service changed. See new profile

All Inspections

23 January 2014

During a routine inspection

During our inspection we spoke with six people who received care and support from Miners Court Extra Care. The majority of the people we spoke with were happy with the care they received. Comments included, 'I like it here', 'I respect the carers and they respect me', 'it's very good, I am very lucky to be here' and 'everything is alright, they are very good to me'.

People's privacy, dignity and independence were respected and care was planned and delivered in a way that was intended to ensure people's safety and welfare.

There were enough qualified, skilled and experienced staff to meet people's needs.

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

The provider had an effective system to regularly assess and monitor the quality of service that people receive.