Updated 26 November 2018
The Harley Street Diagnostic Clinic provides private GP services from the Harley Street Hospital. The service is operated by one male GP and is assisted by an operational director. The service has the use of consulting clinic rooms with the private hospital and the contract also includes access to nursing staff used for chaperoning, and the safeguarding lead for the hospital. All equipment and building checks are undertaken by the Harley Street Hospital. The service has access to a consulting room each day they operate form the service. The provider advised that in instances where they must see children they make use of the paediatric suite within the hospital. Services are offered on Mondays and Thursday all day depending on demand. The service provides services to adults and children.
The Harley Street Clinic Diagnostic Centre is registered with the Care Quality Commission to provide Treatment of Disease, Disorder, Injury (TDDI). The clinic provides primary healthcare
services primarily for the Russian community and other overseas nationals from countries such as Ukraine, Dubai and Saudi Arabia. However, the clinic was also open to all, subject to fees. Services are provided by a doctor who also works as a GP in the NHS.
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
During our visit to the service on 29 September there were no patients present. As part of inspection, we also asked for CQC comment cards to be completed by people who used the service, prior to our inspection. We received five comment cards which were all positive about the standard of care received.
Our inspection team was led by a CQC lead inspector. The team included a CQC Inspection GP specialist adviser.
The inspection was led by a CQC inspector who had access to advice from a specialist advisor.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.