The Care Quality Commission
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  • GP practice

Archived: Dr Somendra Lal Ghose

Overall: Good read more about inspection ratings

34-36 Poulter Road, Liverpool, Merseyside, L9 0HJ (0151) 525 5792

Provided and run by:
Dr Somendra Lal Ghose

Important: The provider of this service changed. See new profile

All Inspections

14 July 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Somendra Lal Ghose on 14 October 2014 and at this time the practice was rated as good. However, breaches of legal requirements were also found. After the comprehensive inspection the practice wrote to us to say what they would do to meet the following legal requirements set out in the Health and Social Care Act (HSCA) 2008:

  • Regulation 21 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, which corresponds to Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014;

During the inspection there were also a number of areas that required improvement and we identified that the provider should:

  • Undertake a disabled access audit to ensure the entrance to the practice meets the Equality Act 2010

  • Ensure annual PAT tests are completed for all electrical equipment in use.

  • Have available the use of equipment such as pulse oximeters, defibrillators and oxygen for emergency treatments in line with current external guidance and national standards.

On the 14 July 2016 we carried out a focused desk top review of this service under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The review was carried out to check whether the provider had completed the improvements identified during the comprehensive inspection carried out in October 2014. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Dr Somendra Lal Ghose on our website at www.cqc.org.uk.

The findings of this review were as follows:

  • The practice had addressed all of the issues identified during the previous inspection.

  • The provider has completed a Disclosure and Barring Service (DBS) check for all staff.

  • The provider undertook a disabled access audit to ensure the entrance to the practice met the Equality Act 2010

  • Electrical equipment has been PAT tested.

  • The practice has equipment such as pulse oximeters, defibrillators and oxygen for emergency treatments in line with current external guidance and national standards.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

14 October 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

This is the report of findings from our inspection of Dr Somendra Lal Ghose. The practice is registered with the CQC to provide primary care services. We undertook a planned, comprehensive inspection on 14 October 2014 and we spoke with patients, relatives, staff and the practice management team.

The practice was rated as Good.

Our key findings were as follows:

  • The practice is safe in part. Staff understood and met their responsibilities to raise concerns and report incidents, risks and near misses. Lessons were learned and communicated widely to support improvement. There were enough staff to keep people safe. We found that staff with chaperoning responsibilities had not completed a Disclosure and Barring Service (DBS) check.
  • The practice is effective. Patient’s needs were assessed and care was planned and delivered in line with current legislation. Staff received training appropriate to their roles and further training needs have been identified and planned.
  • The practice is caring. Many patients told us they were treated with compassion, dignity and respect and that they were involved in care and treatment decisions. Accessible information was provided to help patients understand the care available to them.
  • The practice is responsive. The practice reviewed the needs of their local population. Patients reported good access to the practice. The practice had good facilities and was well equipped to treat patients and meet their needs. There was an accessible complaints system with evidence demonstrating the practice responded quickly to issues raised.
  • The practice is well-led. There was a clear leadership structure and staff felt supported by management. There were systems in place to monitor and improve quality and identify risk. The practice proactively sought feedback from staff and patients and this had been acted upon. The practice had an active patient participation group (PPG).  Staff received inductions, regular performance reviews and attended staff meetings and events.

There were areas of practice where the provider needs to make improvements. 

The provider must:

  • The provider must ensure that all staff with chaperoning responsibilities have had a Disclosure and Barring Service (DBS) check completed. Reg 21

The provider should:

  • Undertake a disabled access audit to ensure the entrance to the practice meets the Equality Act 2010
  • Ensure annual PAT tests are completed for all electrical equipment in use.
  • Have available the use of equipment such as pulse oximeters, defibrillators and oxygen for emergency treatments in line with current external guidance and national standards.
  • Have available the use of equipment such as pulse oximeters, defibrillators and oxygen for emergency treatments in line with current external guidance and national standards.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice